Welcome to
Truly Scrumptious Sweetie Treats

Please note that some sweets or treats may contain or have traces of nuts 

and nut oils and may have been made alongside other products containing nuts.

 Truly Scrumptious Sweetie Treats cannot be held responsible for any 

issues resulting from food allergies.

Customers should ensure that children are suitably supervised at all 

times to avoid the risk of choking. Truly Scrumptious Sweetie Treats 

would also like to remind you to take care to avoid the risk of suffocation 

from plastic wrappers and bags. Truly Scrumptious Sweetie Treats 

cannot be held responsible for safety issues that occur from the use of  our

 equipment, consumables or the consumption of products left at the venue.

Last Minute Bookings
We are able to cater for last minute bookings; we class last minute bookings 
as any orders placed with less than 4 weeks before the event date. 
Last minute orders are subject to availability and we require payment
in full before confirming the order.

Prices
We reserve the right to change our product prices without notice.
 Once the holding deposit has been paid the total order value will be honoured
and will not be subject to change. Quotes given by email or phone may be
subject to change on price or availability until the holding deposit is paid.

Hire Period
The hire period is 24 hours ordinarily, unless otherwise stated.
Please note that if our item is not ready for collection on the agreed date
 then you will be subject to a charge for each failed collection. There will 
also be a daily charge for each individual item whilst the item remains
 uncollected. These charges will be invoiced and sent directly to you, 
and payment will be required within 7 days from date of invoice.

Changes to your Booking
We appreciate that you may need to change your booking/order, should this
 happen we require you to notify us within a reasonable time period,
all alterations will be subject to availability.

Loss/Damage
Missing or damaged items will be charged at the full replacement value,
we will not accept any substitute replacements. We also reserve the right to
charge you for any loss of profit as a result of the loss or damaged goods.

We expect items to be returned in the same condition as when they were
 provided. Any damages/breakages will be charged at full replacement value. sweet carts

We shall make our best efforts to supply you with the goods requested, 

but we reserve the right to supply you with similar goods.

All goods for hire remain our property. All goods for sale remain our

property and will remain with us until full payment has been made.

Deliveries to third parties or unoccupied premises are made entirely at your risk.

Prices quoted are for one days hire only. Subsequent days will be charged 

at a daily rate unless a special agreement has been arranged prior to the event.

Booking

We require a non-refundable deposit of £50 to reserve your booking. 

Bookings can be made by email or by phone; please not that all dates will only

be provisionally booked until the deposit has been paid or we receive

 payment in full.

Payment

We require payment in full no less that four weeks before the event. Should we not hear from you before this time then we will assume that our services are no

longer required and cancel the order, you will be notified by email should

this happen.

A confirmation email detailing the order details and dispatch date will be sent

 upon receiving payment.

Cancellations

You can cancel your order anytime up to 6 weeks before your event with

no financial penalty. Any orders cancelled after the 6 week period will be

 charged a cancellation fee, this will be 75% of the total order value.

Any orders cancelled within 4 weeks of the event date will be charged the 

full order value.

Should you wish to cancel your order with us then it must be done so in writing

and we must acknowledge receipt of this. Please note that the booking deposits

are non-refundable.

If for any unforeseen reason we are forced to cancel your order then you will

be notified by email and all deposits, payments made will be refunded in full.